How to respond when a senior emergency alert reaches you
What to do when an SOS alert arrives The first thing to do is stay calm and look at the message. A senior emergency alert from a wearable medical alarm tells you that an older family member has pressed their SOS button or that a fall has been detected automatically. Your job is to confirm what is happening and decide on the next step. Start by reading the alert details: the name of the person, their location (often shown as a map link or address), and the time it was sent.
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